Commonly Asked Questions
Do you offer boarding?
We do offer boarding for dogs and condos for cats in a separate area of the hospital. Our dog boarding is in our climate controlled kennel with very large runs and access to a large exercise yard. We make sure our boarders our monitored very closely while they are with us and if any concerns arise they are checked by one of our Veterinarians. Stop in to visit our boarding facility at Pinehurst Animal Hospital today!
Do you treat exotic animals?
We mainly concentrate on canine and feline veterinary medicine and surgery, but we do see rabbits, ferrets, guinea pigs, and other small mammals. Dr Tony Ioppolo performs minor surgeries including spays and neuters on guinea pigs and rabbits.
Do you offer Doggy Day Care?
At Pinehurst Animal Hospital we offer some of the best Doggy daycare services the Pinehurst and Southern Pines area has to offer. From dawn until dusk, we enjoy giving your dog affection and personal attention, as he or she enjoys indoor and outdoor activities as well as play groups.
Are there any payment plans available?
We accept all major credit cards, check and cash. As an added benefit to our clients we are proud to offer Care Credit to help cover when the unexpected happens. Care Credit is a healthcare credit card that can be used as soon as you are approved. If charges exceed $200, then your account can be paid off within 6 months with no interest. Visit www.carecredit.com for more information!
Where are you located?
Our practice is Conveniently located just off of Midland road on Dr Neal road overlooking the LongLeaf Golf Course. We are just south of the traffic circle and near Carolina Eye and IronWood Cafe.
How often should my pet be seen?
At Pinehurst Animal Hospital, we recommend that your pet have bi-annual preventative care exams. It’s important to remember that our pets age much faster than we do. A thorough physical exam twice a year is crucial to maintaining the health of your pet as they get older.
We also recommend that your pet have a fecal test when they come in for their preventative care exams. Our pets can become infected with intestinal parasites while they are outside, but even our indoor pets are at risk because of the dirt and bacteria we track in on our shoes and clothes. Bringing a new animal into the home can also bring unwanted intestinal parasites, making it even more important to have your animals fecal sample analyzed twice a year. Also, since some intestinal parasites are zoonotic and can be transmitted to humans (children are especially at risk).
Finally, annual preventative care bloodwork gives us another tool to more closely monitor the health of your pet. The physical exam is only a single component of a thorough preventative care visit and often provides only a small amount of information since our pets cannot tell us if they feel sick or are in pain. Annual bloodwork not only gives us a snapshot of how your animal’s internal organs are functioning, but also allows us to monitor trends over time and screen for early disease progression. Many times we are able to diagnose diseases early before owners begin to notice changes in their pet’s behavior! Our preventative care blood panels can also include a Canine 4DX test (heartworm, lyme, anaplama, and ehrlichia) or a Feline Triple test (heartworm, FIV, FeLV) to screen for some common infectious diseases. An up to date 4DX or Triple is required for your pet to be on heartworm prevention and will help ensure your pet is as healthy as possible.
What if my pet has an emergency after regular clinic hours?
In case of an after-hours emergency, Pinehurst Animal Hospital refers all clients to Small Animal Emergency Services in Vass. They are open in the evenings when regular veterinarians are closed and all weekend long. Their phone number is (910) 246-0405 and they are located at 5091 US-1 Vass NC 28394.
Should I get my dog or cat's teeth cleaned?
The condition of your pet’s teeth and gums directly affects your pet’s health in a major way! It is incredible, but 75-80% of your pet’s heart, kidney, and liver disease begin with teeth tartar and gum disease. Signs of gum/teeth problems include: bad breath, red inflamed gums or red line under teeth, hard yellow-tan tartar on teeth, missing or loose teeth, loss of appetite, infections and sinus infections, pain in gums or teeth, mouth sores and ulcers or bleeding gums, low immune resistance, broken jaws, and stomatitis (severe mouth infection). Most of the bacteria in your pet’s mouth lives under the gums. A professional dental cleaning will properly clean and remove this bacteria, improving your pet’s overall health! Since it can sometimes be uncomfortable for your pet while we do this, he or she will be under anesthesia. Your pet is closely monitored by the attending veterinarian, a technician and monitoring equipment. Annual or semi-annual dental cleanings are very important in keeping your pet happy and healthy! Click here to read more about our dental cleanings at Pinehurst Animal Hospital in Southern Pines NC.
When should I bring my pet in if his or her behavior changes?
If you notice any change in your pet's behavior, you should call to get your pet in as soon as possible to be evaluated by one of our doctors in Southern Pines as an appointment or a drop off at Pinehurst Animal Hospital. Abnormal behavior requiring immediate attention include (but not limited to): vomiting, diarrhea, lethargy, inappropriate urination/defecation, increased thirst, decreased appetite, frequent urination, limping, confusion, excessive vocalization, and grooming changes (in cats).